Tuesday, February 21, 2017

Need Some Assistance?

We are committed to providing world class support to our customers.  Here are some ways to get your question answered immediately:

  1. First, scan through this page of Common Support Inquiries
  2. Didn't find your answer there?  Have you tried reading the iFly GPS User's Manual? Remember, we aim to update our manual following major releases.  We are currently updating our manual as we've had numerous back to back software releases, so please check back soon and thanks for your understanding. 
  3. Still have questions?  Consider checking out our forums, there's a lot of great information there. 
  4. Still need help?  Sorry about that...we're working hard to get all these answers right to your fingertips.  But no problem, someone on our support team will give you personal assistance.  Please fill out the form below, someone will contact you as soon as possible. Our office hours are 9AM to 5PM Central Time, Mon-Fri.  

    (If you prefer, you may send an e-mail directly to support@adventurepilot.com, or call our support desk at 1-888-200-5129)
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Warranty and Returns

To Obtain Warranty Service

  1. First, please review the above support procedures.      
  2. After determining there has been a manufacturer defect with the unit, we will send you instructions on returning the part for a repair or replacement.  Typically the owner is responsible for return shipping costs.  You will be mailing your unit to:

        Adventure Pilot
        610 Elm St, Suite 120
        McKinney TX 75069

  3. Here are some more useful links:



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